Your personal data is fully secure at Joya9 Ban. We transparently outline what information we collect, how we use it, and how we protect it.
SSL Encryption
All data is encrypted
Never sold to third parties
Your data is never sold
GDPR Compliant
Adherence to international standards
Six Core Principles Behind Data Protection at Joya9 Ban
Joya9 Ban uses 256-bit SSL encryption to keep all data secure. Your information remains encrypted at every step, from registration through to transactions.
We never sell your personal data to advertisers or third parties. Protecting your privacy is our foremost responsibility.
We are clear about what information we collect and why. No additional data is collected without your consent.
You can view, correct, or request deletion of your data at any time. You have full control over your information.
Our cookie policy is fully transparent. We clearly inform you which cookies are in use and how you can manage them.
Joya9 Ban complies with international data protection regulations, including GDPR. We maintain the highest global standards to safeguard your information.
Joya9 Ban (joya9ban.net) is fully committed to protecting the privacy of its members. This Privacy Policy describes what information we collect, how we use it, and how we keep it secure.
By using the Joya9 Ban website or mobile application, you agree to this Privacy Policy. This policy governs our Terms & Conditionsand both apply jointly.
Important: This Privacy Policy applies solely to Joya9 Ban's own platform. We are not responsible for the privacy practices of any third-party websites or services.
This Privacy Policy was last updated January 2026— last updated. You will be notified at your registered email address if any changes are made.
Joya9 Ban collects information in three ways — directly from you, automatically, and through third parties. Each category is described in detail below.
Information provided directly:
| Data Type | When it is collected | Mandatory? |
|---|---|---|
| Full Name | At the time of registration | Yes |
| Date of Birth | At the time of registration | Yes |
| Mobile Number | At the time of registration | Yes |
| Email Address | At the time of registration | Yes |
| Residential Address | During KYC verification | If required |
| National ID Card | During KYC verification | If required |
| Payment information | Transaction time | Yes |
Automatically collected information:
Automatic data collection is carried out primarily to ensure security, prevent fraud, and improve service quality.
Joya9 Ban uses your data only for specific, legitimate purposes. We will never use your information for any purpose that has not been disclosed to you in advance.
Verifying registrations, confirming age, and completing the KYC process.
To operate betting, gaming, deposit, and withdrawal services.
To send important account notifications, promotional offers, and provide customer support.
Detecting unusual activity, preventing multiple accounts, and combating money laundering.
Analyzing user experience to improve platform quality and performance.
Compliance with applicable laws and regulatory guidelines.
You can opt out of marketing emails or SMS at any time. This option is available through your account settings or by contacting support.
Joya9 Ban stores your data using the highest industry-standard security measures. Our servers are housed in secure data centers and undergo regular security audits.
Our security measures:
How long your data is retained:
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 years after account closure | Legal requirement |
| Transaction records | 7 years | Compliance with financial regulations |
| KYC Documents | 5 years | Regulatory compliance |
| Log Files | 12 months | Security Analysis |
| Cookie Information | Until browser is closed (session) or 1 year (persistent) | User Experience |
Joya9 Ban never sells your personal data. However, certain information may be shared in limited circumstances and for specific purposes.
When your information may be shared:
Our commitment: We maintain strict agreements with any third parties we share data with. They are equally bound to uphold our privacy standards.
Only the minimum information necessary for game operation is shared with game software providers. Your financial details or identity documents are never shared with game software providers.
Joya9 Ban uses cookies to enhance your experience and ensure the platform operates correctly. Cookies are small text files stored in your browser.
| Cookie type | Purpose | Required? |
|---|---|---|
| Essential Cookies | Maintaining login sessions, security | Yes (mandatory) |
| Functional Cookies | Remembering language preferences and settings | No (optional) |
| Analytical Cookies | Usage pattern analysis | No (optional) |
| Marketing Cookies | Showing relevant advertisements | No (optional) |
Cookies can be disabled at any time through your browser settings. Please note that disabling essential cookies may limit access to certain features on the platform.
We never use cross-site tracking cookies. Cookies on Joya9 Ban are strictly limited to our own platform.
As a Joya9 Ban member, you have full control over your personal data. Under international data protection regulations, you are entitled to the following rights:
You may request to view what personal information we hold about you at any time.
You may request corrections to any inaccurate or incomplete information.
Under certain conditions, you may request that your data be deleted.
You can restrict how your data is used for specific purposes.
You may request a copy of your data in a standard, portable format.
You may object to the use of your data for marketing or profiling purposes.
To exercise your rights: Email us at support@joya9ban.net. We typically respond within 30 days. Requests will be processed after identity verification.
Joya9 Ban is strictly an adults-only platform. We do not knowingly collect or store data from anyone under the age of 18.
If a minor has accidentally created an account, a parent or legal guardian may contact support@joya9ban.net and we will immediately close the account and delete all associated data.
Our age verification process ensures that access by minors is restricted as much as possible. To learn more about responsible gaming, Responsible Gaming Visit the page.
Joya9 Ban's servers may be located in various countries. If your data is transferred outside Bangladesh, we ensure that equivalent or higher protection standards are maintained.
For international data transfers, we apply the following safeguards:
Our data transfer practices are governed in accordance with GDPR and international data protection standards.
Joya9 Ban may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email address and through an in-platform announcement.
Continuing to use the platform after changes take effect constitutes acceptance of the updated privacy policy. For significant changes, at least 7 days' notice will be provided in advance.
Tip: Check this page regularly and review the last updated date. Contact support if you'd like to know what changed between versions.
For any privacy-related questions, concerns, or requests, please contact our data protection team:
If you believe your privacy rights have been violated and have not received a satisfactory resolution from us, you may file a complaint with the relevant data protection authority.
This Privacy Policy was last updated January 2026updated on.
Top questions from our members
Play with complete peace of mind under our strict privacy policy. Keeping every piece of your information safe is our responsibility.